Patricia Samaya LLC (hereinafter referred to as “we,” “the Company,” or “Patricia Samaya LLC”) respects and values ​​your privacy. This Privacy Policy explains how we may collect, use, store, and protect your personal information when you visit, browse, or use our website and purchase our products.

  1. Information We Collect

When you visit or use this website, we may collect the following information based on your usage:

Order Information: Includes name, billing address, shipping address, email address, phone number, and details of ordered items.
Payment Information: Payments may be processed through third-party payment service providers. We generally do not directly store full credit or debit card numbers.
Account Information: If you create an account on the website, we may collect your login credentials and account-related details.
Device and Website Usage Information: Includes IP address, browser type, device type, operating system, pages visited, and website usage patterns.
Customer Service Information: When you contact us via email or other means, we may retain the content of your inquiries and relevant contact details.
2. How We Use Information

We may use the collected information for the following purposes:

Processing and fulfilling your orders and payments;
Arranging product delivery and providing order status updates;
Responding to your inquiries and providing customer service;
Improving website functionality, products, and the shopping experience;
Preventing fraud, unauthorized transactions, and other security risks;
Sending important notifications regarding your orders, account, or website services;
Sending marketing or promotional information where appropriate authorization has been obtained;
Complying with applicable laws, regulations, and lawful legal requirements.
3. Information Sharing

We do not sell your personal information for unauthorized purposes. To fulfill orders and operate the website, we may share relevant information to the extent necessary with trusted third-party service providers, such as payment processors, logistics and delivery companies, website hosting providers, technical service providers, and customer service tool providers.

These third parties may only use the relevant information to the extent necessary to provide their services and are required to take reasonable measures to protect your personal information.

  1. Payment Information Security

All online payments may be processed through third-party payment processing platforms. We will not ask you to provide full bank card PINs, account passwords, or other sensitive payment credentials via email or other insecure channels. We employ reasonable technical and administrative measures to protect the website and transaction information; however, no method of internet transmission can guarantee absolute security.

  1. Cookies and Similar Technologies

This website may use cookies and similar technologies to help us remember your preferences, maintain your shopping cart, understand website usage, and improve website performance and user experience. You can manage or restrict cookies through your browser settings, though doing so may affect certain website functions.

  1. Data Retention

We retain relevant personal information for a reasonable period as necessary for order processing, customer service, business operations, dispute resolution, fraud prevention, and compliance with applicable laws and regulations. When such information is no longer required for business or legal purposes, we may securely delete or anonymize it in accordance with applicable laws.

  1. Your Privacy Rights

Depending on the laws applicable in your region, you may have the right to access, correct, delete, or restrict the use of certain personal information, as well as the right to opt out of receiving certain marketing communications.

If you wish to inquire about, access, correct, or delete the personal information we hold about you, please contact us using the details below. We may need to verify your identity before processing your request.

  1. Children’s Privacy

This website is not directed at children. We do not knowingly collect personal information from children under the age prescribed by law. If you believe a child has provided us with personal information without appropriate authorization, please contact us, and we will take appropriate measures to the extent permitted by applicable law.

  1. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have their own privacy policies and data processing practices. Patricia Samaya LLC is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website functionality, or applicable laws and regulations. Updated policies will be posted on this page, with a new effective date indicated where necessary. Your continued use of the website constitutes your acknowledgment of the updated Privacy Policy.

We will process your privacy-related requests in a timely manner, in accordance with applicable laws and actual circumstances.