We value every customer’s feedback and are committed to providing timely, professional customer service. If you have any questions regarding product information, order status, payment, shipping, returns/refunds, or other shopping-related matters, please feel free to contact us using the details provided on our website.

  1. Customer Service

You may contact our customer service team via email. To help us process your request quickly, please include your order number, the name of the purchased item, and details regarding your issue. For order-related inquiries, we may need to verify specific order details to ensure the security of your account and order.

  1. Response Time

We typically respond to inquiries within 1–2 business days of receipt. Inquiries received on weekends or U.S. federal holidays may be processed on the next business day. For complex issues, we will provide a solution as soon as possible after obtaining the necessary information.

  1. Order Inquiries

If you need to check your order status, modify order details, or track your shipment, please provide the correct order number and relevant information. Please note that once an order enters the processing or shipping stage, certain details may no longer be modifiable or cancellable.

  1. After-Sales Service

Please contact us promptly if you encounter quality issues, shipping damage, incorrect items, or other order discrepancies. We will assist you with returns, exchanges, or refunds based on the specific situation. All after-sales services are subject to the return and refund policies published on our website.

  1. Contact Information

Company Name: Patricia Samaya LLC
Address: 2515 ANNUNCIATION ST
NEW ORLEANS, LA 70130
Email: [email protected]
[email protected]
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (U.S. Local Time)

We recommend reviewing the FAQ, shipping policy, and refund policy on our website before submitting an inquiry to find the information you need more quickly. Patricia Samaya LLC reserves the right to update these contact terms based on operational requirements.