Shipping Policy
Thank you for choosing patriciasamaya.com!
We are committed to providing you with safe and efficient shipping services. This shipping policy applies to the following sold on this website:
- Ear Jewelry
- Neck Jewelry
- Hand Jewelry
- Body & Clothing Accessories
This website supports international shipping to multiple countries and regions.
1. Order Processing Time
- All orders are typically processed and shipped within 1–3 business days.
- Orders are not processed on weekends and public holidays.
- Processing times may be longer during promotional events or peak order periods.
2. Shipping Regions
We currently support shipping to multiple countries and regions, including but not limited to:
- United States
- United Kingdom
Specific shipping regions are shown on the checkout page.
3. Domestic and International Shipping Times
3.1 Domestic Shipping within the United States
Estimated Shipping Time:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
3.2 International Shipping
Estimated International Shipping Time:
- International Standard Shipping: 7–20 business days
- Some remote areas may require longer shipping times.
Actual shipping times may vary due to the following factors:
- Customs inspection
- Holiday peak shipping season
- Weather conditions
- International flight schedules
- Local logistics and delivery efficiency
4. Import and Product Compliance Standards
We strive to comply with relevant basic sales and shipping standards in the international market for the jewelry and accessories we sell, including:
- Product labeling specifications
- Packaging and shipping standards
- Basic product safety requirements
- International Logistics and Transportation Standards
Some countries or regions may have special requirements for imported goods. Customers need to confirm the relevant local import regulations themselves.
5. Customs, Duties, and Import Taxes
International orders may incur the following:
- Import duties
- Value Added Tax (VAT)
- Customs clearance fees
- Local taxes
These costs are usually borne by the recipient.
We cannot control the customs policies of each country or region and therefore are not responsible for any additional taxes.
6. Shipping Carriers
To ensure safe delivery of your order, we will select suitable logistics service providers based on the order details, including:
- USPS
- UPS
- FedEx
- DHL
- Local partner logistics service providers
The shipping method will be automatically arranged based on:
- Recipient country
- Package weight
- Delivery efficiency
- Customs requirements
7. Shipping Costs
- Shipping costs will be automatically calculated at checkout.
- Shipping costs may vary by country and region.
- Expedited delivery may incur additional fees.
Please refer to the checkout page for specific costs.
8. Order Tracking
After your order is shipped, you will receive an email notification containing the tracking number.
You can check the order’s shipping status in real time on the corresponding logistics company’s website.
9. Address Accuracy
Please ensure that the shipping address you enter is accurate and complete.
If an incorrect address results in:
- Delivery failure
- Package return
- Delayed delivery
- Second delivery
Additional costs may be incurred, which will be borne by the customer.
10. Package Damage or Loss
If your order experiences the following during transit:
- Damaged goods
- Missing goods
- Lost package
Please contact us as soon as possible and provide:
- Order number
- Product photos
- Outer packaging photos
We will assist you in resolving the issue.
11. Disclaimer Regarding Delays
We are not liable for delivery delays caused by the following uncontrollable factors:
- Severe weather
- Natural disasters
- Customs inspections
- International flight delays
- Holiday logistics congestion
- Logistics company operational issues
- Force majeure
12. Contact Us
If you have any questions about our shipping policy, please contact us:
- Email: [email protected] / [email protected]
- Address: 2515 ANNUNCIATION ST NEW ORLEANS, LA 70130
Thank you for choosing patriciasamaya.com!
We will continue to provide you with safe, reliable, and convenient delivery services.